FAQs

Frequently Asked Questions

When is check in and check out?

  • Check In is at 4:00 PM
  • Check out is at 11:00 AM

Where do I check in at?

We have self check-in at all our cabins.  You can go directly to your cabin anytime after 4:00 PM.   You will receive cabin-specific instructions when you place your reservation.  If you would like to pay the remainder of your stay with anything besides the original card used to book the reservation, please make arrangements prior to the 1st morning of your stay.

What’s Golden Anchor Cabins’s Cancellation Policy?

With a 30-day notice of cancellation, the rental deposit is refunded less a cancellation fee of 10% of the reservation amount. With less than 30-day notice, deposit less cancellation fee is refunded only if the cabin is re-rented.  A request to move a reservation to later dates will be treated the same as a cancellation.

Is Golden Anchor Cabins is Pet Friendly?

Golden Anchor Cabins is NOT pet friendly.

In an effort to keep our cabins in exceptional condition for each guest, have a strict no-pet policy.  If you are found to have your pet in the cabins, you will be subject to immediate eviction without warning or refund.

Golden Anchor Cabins is for Adult Couples ONLY

We have a maximum occupancy of two in all of our cabins.  We do not have any cabins that are suitable for children.  We are not a family-friendly property.  We do not allow air mattresses in our cabins for additional guests.  You must be 21 years of age to rent a cabin.

Bad Weather

We receive heavy snowfall at times through the winter.  Suitable transportation is advised.

If West Virginia issues a state-of-emergency due to weather on the day of your arrival, the rental deposit will be refunded in full (less a $20.00 processing fee).

Damages

Please be aware our cabins are homes, not hotel rooms.  TVs and decor are not bolted down.  Please do not move items in the cabins as it may result in accidental damage.  You will be responsible for anything broken in the cabin during your stay.  This includes any unreported damages found after your departure.

What’s included in the cabin?

All Cabins have the following:

  • Private hot tub and gas log fireplace
  • Flat Screen TV
  • High Speed Internet
  • Central heat and A/C
  • Charcoal grill
  • in the kitchen – pots, pans, dishes, coffee, coffee maker & filters
  • in the bathroom – towels, soaps, shampoo & hair dryer
  • on the bed – linens, blankets & pillows

How do I get to Golden Anchor Cabins?

We strongly advise using Google Maps to find us.  GPS devices don’t like the address the state gave us.You can download directions here or go to the DIRECTIONS page for more help.

Download Our Directions

Hot Tub Info

DO NOT ADD WATER  We set the water levels before your arrival.  Overfilling can burn the tub’s pump and short out electronics.

Place the lid on the hot tub when it is not in use.

Do not remove the chemical dispenser “mushroom” from the tub.

Tubs are set to run in 15 minute intervals then automatically shut off.

If you turn your hot tub off and the jets continue to run at 50%, this is normal.  It means the tub has gone into a standby mode.  It cannot be turned off.

Area Restaurants

There are several great locally run restaurants within driving distance.  We highlight some of them on our area blog.  Below is a map of towns in our area, route numbers and restaurants within that town.  Remember that cell phone service is spotty in the mountains and you should save this to your device to use as a driving reference.

Property Map

 Previous Management Gift Certificates

As of Sept 2015 gift certificates from the previous management (Cveticans, Golden Anchor Restaurant & Golden Anchor Inc.) will no longer be accepted by Golden Anchor Properties LLC.  We apologize for any inconvenience.

Privacy Policy (updated 9/3/15)

The Golden Anchor Properties LLC operates www.goldenanchorcabins.com.  We use your personal information only for The Golden Anchor Properties’ internal business purposes.  By using www.goldenanchorcabins.com, you agree to the collection and use of information in accordance with this policy. We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you ever collect data through surveys or contests on your site, you might insert a paragraph like this in your privacy policy:

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Credit Card Data

Credit card information used to reserve a cabin is stored by Shift 4.  Credit card information is not stored digitally or physically by either The Golden Anchor Properties or Rezstream (our booking engine company).  See www.Shift4.com for details regarding the security measures they have in place.

While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. The Golden Anchor Properties may update this Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. If you have any questions about this Privacy Policy, please contact us.

Guest Comments



Best Meadow Cabin

Rated 5.0 out of 5
December 31, 2023

My husband & I have stayed at this cabin 3 times. July 2022, then again Sept. 2022 & again July 2023. This is our favorite cabin with the firepit roasting hotdogs, listening to the coyotes howl at times at night. It is so relaxing here that we stay at least for 5 days.The mountains from one side to the other are beautiful. We are hoping to come back in 2024. The bed is comfortable & everything you need in the kitchen. Our daughter, Noel told us about Golden Anchors & so glad she did. Thank you Daniel & Jamie for sharing this beautiful place with us.

Michael Loraine

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